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Nova Doors and Windows - HRM's only manufacturer of quality solid vinyl windows

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Warranty - Entry Door

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Vinyl and Aluminum Components

Nova Doors and Windows Ltd. for a period of 20 years warrants its vinyl and aluminum cladding components to be free from manufacturing defects. Said warranty includes, subject to normal and proper use: peeling, flaking, blistering, corrosion and rot, subject to the following conditions and limitations:

Steel and Fiberglass Door Slabs

Nova Doors and Windows Ltd.. for a period of 10 years warrants the steel and fiberglass door slabs used to manufacture its entry door systems will be free from manufacturing defects in accordance to the slab manufacturers terms, limitations and conditions.


Glass and Decorative Inserts

Nova Doors and Windows Ltd. for a period of 10 years warrants the insulated glass units and decorative glass inserts used in its entrances to be free of manufacturing defects. This warranty includes, subject to normal and proper use, material obstruction from dust or film formation owing to faulty manufacturing of the hermetic seal, subject to the conditions of the manufacturer of the specific glass used.

 

Wood and All Other Components

Nova Doors and Windows Ltd. for a period of 1 year warrants the wood and all other various components of its entrance units free of manufacturing defects. This warranty excludes all normal wear and tear parts i.e. weather-strip and sweeps. Brass finish on any hardware component is excluded from this warranty.

 

Conditions and Limitations

Nova Doors and Windows Ltd. has a broad and comprehensive warranty; although, there are certain conditions and limitations. If any component of our door system is found to be defective during the warranty coverage period, Nova Doors and Windows Ltd. will repair or provide a suitable replacement. In the event of product replacement under the terms of this warranty, the warranty of said product replacement would remain in effect for the balance of the warranty period from the date of purchase of the original product. Normal labour costs, limited to mainland Nova Scotia, incurred during replacement of the parts or product will be covered by Nova Doors and Windows Ltd. only in the event that the defect occurs within one year of initial installation. Nova Doors and Windows Ltd. will only be responsible for the labour, limited to mainland Nova Scotia, and parts or product cost associated with the removal and replacement of the product itself. Any lifting device or staging required to repair or replace a door component under the warranty is not covered.

 

Nova Doors and Windows Ltd. will not be liable for instances of misuse, abuse, neglect or improper handling or storage that lead to product failure or damage. The warranty will be null and void in the event of improper installation, impact of foreign objects, fire, earthquake, flood, lightning, hurricane, hail, tornado, or other acts of God or nature. Defects in wall construction in which a window or door was installed, or damage to the wall caused by movement, distortion, cracking or settling of such wall or foundation, will void warranty coverage. Nova Doors and Windows Ltd. will not be held liable for discolouration or other damage caused by exposure to harmful chemicals.

 

Nova Doors and Windows Ltd. Door glass components are not warranted against glass breakage, regardless of the reason, or condensation resulting from humidity within the house or building area caused by changes in interior/exterior temperatures. Any after-market product installed that could compromise the integrity of the product may void the warranty.


The warranty offered by Nova Doors and Windows Ltd. is valid only for individual homeowners. It does not apply to doors purchased for commercial use or for premises not used year around by the owner as their principal residence throughout their ownership.

 

Other Conditions

This warranty is expressly in lieu of all other oral or written warranties, liabilities, or obligations of Nova Doors and Windows Ltd. No representative of Nova Doors and Windows Ltd. is authorized to make changes or modifications to this warranty. In no event shall Nova Doors and Windows Ltd. be liable for consequential or incidental damages of any kind, including damage to persons, the building, or its contents.

 

Making a Warranty Claim

To make a claim under this warranty, it is the obligation of the homeowner to notify Nova Doors and Windows Ltd. as soon as possible in writing of any defect. Nova Doors and Windows Ltd. will investigate the claim and examine the product believed to be defective. This inspection will determine what, if any, performance under this warranty is required, and shall, within a reasonable period of time, provide the necessary repair or replacement.

 

Warranty Service Department
Nova Doors And Windows Ltd.
46 Williams Ave,
Dartmouth, Nova Scotia
B3B 2B3

 

info@novadoorsandwindows.com

 

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